McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

ASDA

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LEGO Friends 4+ Donut-Shop Spielzeug mit Roller 41723

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LEGO Friends Aliyas Zimmer Spielset (41740) - 209 Teile

Available From: ASDA

Produktinformationen Kinder ab 6 Jahren können mit diesem Sammel-Minipuppen-Spielset, das die Fantasie anregt, eine lustige Übernachtungsparty in Aliyas Zimmer veranstalten. Enthält ein baubares Schlafzimmer mit 2 Betten, einem Drehstuhl und einem Schreibtisch, zwei Mini-Puppen der Serie 2023 sowie eine Spielfigur eines Haustiers und Zubehör....
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LEGO Friends Bauernhofspielzeug „Herbstliches Babykuh-Stall“ 42607

Available From: ASDA

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LEGO Friends Katzenspielplatz 42612: Lustiges Spielzeugset

Available From: ASDA

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LEGO Friends Elektroauto 42609 Spielzeugset

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LEGO Friends Pony-Trainingsset 41746

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£32.40

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LEGO Friends Hot-Dog-Truck Spielzeug 4+ (42633)

Available From: ASDA

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£32.40

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LEGO Friends Karaoke-Party-Spielzeug 42610

Available From: ASDA

Speichertyp Ambient
£32.40

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LEGO Friends Leos Zimmer Spielset (41754) - 203 Teile

Available From: ASDA

Produktinformationen Dieses LEGO Friends Leo's Room Spielset zum Sammeln enthält ein Studio mit Videoausrüstung, einen Backbereich sowie 2 Spielfiguren und eine Katzenfigur. Leos Haus in Harmony Beach verfügt über ein Surfbrett-Spielzeug, Etagenbetten und einen Balkon, auf dem man nach Drehschluss draußen Fußball spielen kann....
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LEGO Friends Lianns Zimmer (41739) – 204-teiliges Kunstatelier

Available From: ASDA

Produktinformationen Dieses LEGO Friends Sammelspielzeug-Set „Lianns Zimmer“ für Kinder ab 6 Jahren enthält ein niedliches Schlafzimmer-Atelier sowie die Spielfiguren Liann und Autumn. Enthält einen Zeichentisch, eine Fensternische und ein verstecktes Bett hinter dem Bücherregal sowie Farbtuben, Paletten und Staffeleien als Zubehör für Minipuppen. Ein...
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LEGO Friends Mobiler Bubble-Tea-Laden Spielset 41733

Available From: ASDA
£32.40

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LEGO Friends Novas Zimmer Mini-Puppen-Spielset 41755

Available From: ASDA
£42.50

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LEGO Friends Sternenbeobachtungs-Wohnmobil Spielzeug 42603

Available From: ASDA

Speichertyp Ambient
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LEGO Friends Mini-Zubehörladen 42608

Available From: ASDA

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£34.20

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Gabbys Puppenhaus MerCat Schiff & Spa LEGO 10786

Available From: ASDA

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£42.50

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LEGO Harry Potter Dobby Figur 76421

Available From: ASDA

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LEGO Harry Potter Fliegender Ford Anglia 76424

Available From: ASDA

Speichertyp Ambient

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£32.40

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£32.40

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LEGO Harry Potter Hedwig & Ligusterweg 4 76425

Available From: ASDA

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£23.40

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LEGO Marvel Motorräder: Black Widow & Captain America - 76260

Available From: ASDA

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£52.80

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LEGO Marvel Captain America Figur 76258

Available From: ASDA

Speichertyp Ambient

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ASDA

LEGO Friends 4+ Donut-Shop Spielzeug mit Roller 41723

LEGO Friends Aliyas Zimmer Spielset (41740) - 209 Teile

LEGO Friends Bauernhofspielzeug „Herbstliches Babykuh-Stall“ 42607

LEGO Friends Katzenspielplatz 42612: Lustiges Spielzeugset

LEGO Friends Elektroauto 42609 Spielzeugset

LEGO Friends Pony-Trainingsset 41746

LEGO Friends Hot-Dog-Truck Spielzeug 4+ (42633)

LEGO Friends Karaoke-Party-Spielzeug 42610

LEGO Friends Leos Zimmer Spielset (41754) - 203 Teile

LEGO Friends Lianns Zimmer (41739) – 204-teiliges Kunstatelier

LEGO Friends Mobiler Bubble-Tea-Laden Spielset 41733

LEGO Friends Novas Zimmer Mini-Puppen-Spielset 41755

LEGO Friends Sternenbeobachtungs-Wohnmobil Spielzeug 42603

LEGO Friends Mini-Zubehörladen 42608

Gabbys Puppenhaus MerCat Schiff & Spa LEGO 10786

LEGO Harry Potter Dobby Figur 76421

LEGO Harry Potter Fliegender Ford Anglia 76424

LEGO Harry Potter Hedwig & Ligusterweg 4 76425

LEGO Marvel Motorräder: Black Widow & Captain America - 76260

LEGO Marvel Captain America Figur 76258

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