McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Kerzen, Behälter & Backgeschirr

Candles Cases Bakeware prägt die Form von Wochentagsmahlzeiten und Vorratsschrankplänen im ganzen Vereinigten Königreich. Einige wenige Grundzutaten decken viele Rezepte und Geschmäcker ab. Interessante Tatsache: HP Sauce, benannt nach den Houses of Parliament, erschien erstmals im Jahr 1899. Diese Anmerkung bezieht sich auf Candles Cases Bakeware. Es ist ein stiller Faden, der ältere Gebräuche mit modernen Abläufen verbindet. Vorgestellt bei McGrocer treffen Grundlegendes auf kleine Geschmackserlebnisse.

£28.90

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Clarins Joli Rouge Refillable Lipstick - Custom Case

Available From: John Lewis

Joli Rouge is now completely refillable and customisable*. Personalise your lipstick by choosing from a premium branded red, gold or white case before selecting your desired shade and finish to clip into your case. The case is made from steel, aluminium and PET for...
£18.50

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£18.50

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Stellar James Martin Swiss Roll Tin - 34x24cm

Available From: M&S

The ideal tin for making a swiss roll.Size:Â 34 x 24 x 2cm (13 x 9 x 0.75")Made of high grade 1mm steel with rigid rolled edges for strength and durability.Features a double layer non-stick.Stellar lifetime guarantee.5 year non-stick guarantee.James Martin recipe included on each...
£3.24

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£3.24

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Sainsbury's 75 Plain Baking Cases - 90x65mm

Available From: Sainsburys

Baking Paper CasesBaking paper cases packaged dimensions 90mm x 65mm Description Baking Paper Cases Baking paper cases packaged dimensions 90mm x 65mm Country of Origin Packed in United Kingdom Size 75 Manufacturer We are happy to replace this item if it is...

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Clarins Joli Rouge Refillable Lipstick - Custom Case

Stellar James Martin Swiss Roll Tin - 34x24cm

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