McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Baby Books

Baby Books support gentle routines for young families, balancing practicality with care. Parents look for softness, safety and reliable performance above all. Fun fact: The National Childbirth Trust has supported UK parents since 1956. This note relates to Baby Books. That context sits alongside today’s habits, keeping the category familiar yet current. Found via McGrocer, these pieces fit real life — steady, soft and dependable.

£7.40

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£7.40

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Dear Zoo Lift-the-Flap Book - 40th Anniversary

Available From: ASDA

Product InformationCelebrate forty years of Rod Campbell's classic lift-the-flap book, Dear Zoo, with a host of favourite zoo animals and flaps to lift on every page. 'I wrote to the zoo to send me a pet . . .' Young children will love lifting...
£7.40

~~£0.00~~
£7.40

Unit price

per

Judith Kerr's The Tiger Who Came to Tea Paperback

Available From: ASDA

Product InformationThe classic picture book story of Sophie and her extraordinary teatime guest has been loved by millions of children since it was first published more than fifty years ago. Now an award-winning animation! The doorbell rings just as Sophie and her mummy are...

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