McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Champagner, Prosecco & Schaumwein

£124.00

£124.00

Unit price

per

Lanson Black Label Brut Magnum 15L

Available From: Sainsburys

Produktdetails Beschreibung Hervé Dantan, der Winzer, definiert mit „le black création“ das „le black label“ neu, indem er sich den Herausforderungen der Umwelt anpasst und den frischen und eleganten Stil von Champagne Lanson hervorhebt. Jede Ernte hat ihren eigenen Charakter, den Maison Lanson prägt,...
£19.55

£19.55

Unit price

per

Kylie Minogue Prosecco DOC 75cl

Available From: Sainsburys

Produktdetails Beschreibung Prosecco DOC Extra trocken Vegan & Vegetarisch Ein eleganter Prosecco DOC mit Aromen von grünen Äpfeln und Birnen, abgerundet durch einen Hauch von Blüten. Weich und spritzig mit ausgewogener Säure. Kylie Minogue Wines wurde im Mai 2020 gegründet und hat weltweit über...
£22.10

£22.10

Unit price

per

Sainsburys Prosecco Roséwein 75cl

Available From: Sainsburys

Produktdetails Beschreibung Prosecco Denominazione Di Origine Controllata Rosé BRUT Millesimato 2022 Vino Spumante Ernährung Nährwerttabelle Typische Werte pro 100 ml pro 125-ml-Glas Energie 64 kcal 80 kcal 268 kJ 335 kJ RI = Referenzmenge für einen durchschnittlichen Erwachsenen (8400 kJ / 2000 kcal) Ernährungsinformationen...

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